Talk radio has been a valued service for years because it gives people access to expert opinions they would otherwise not have access to. Programs about sports or the arts serve the purpose of enlightening, informing or entertaining their audience, but programs hosted by mental health experts can serve a more critical role to people. The audience of a talk radio program about psychology is typically in need of mental health advice as a matter of personal wellness. This is a service that everyone should have access to, but there are very few mediums offering it publicly.

Talk radio hosts are always experts in their fields, be it sports, the arts, literature or psychology. They also fill the role they do because they have an amenable celebrity persona, but first and foremost, they are experts. A mental health professional, making their expertise available to the public through talk radio, is a resource that many come to rely on. Personal counseling services are very expensive and are not available to every demographic. Many people have to be creative when seeking counseling or mental health advice. A talk radio mental health expert can become an important figure in the lives of those who are in need of their input.

Talk radio hosts who invite callers in offer them an opportunity to engage, dialogue, share opinions and receive advice. An important part of processing life events is engaging in discussion about them, and an important part of recovering from adversity is receiving credible advice. Many people are forced to forego these ways of coping because they do not have a credible person to take these matters to. A talk radio host, although never as close as a personal relationship, can be one way that people have access to these services. For some people, particularly those in need of counsel, this is an invaluable service that guides them in their pursuit of good mental health.